What we collect
When you fill out a form on this site, you may give us your name, email, city and state, the type of involvement you choose, and anything you write in the optional message or scripture fields. Some forms also collect a business name and website if you offer them. If you reserve a bridge or send a gift, the transaction is handled by the payment or messaging tool you use (for example Venmo), under that company's own privacy terms.
How we use your information
Joining is your choice. If you want to participate, you give us your email; if you don't, you don't. We use the information you share to respond to you, keep you informed about the mission and the Volusia Business Network community you are joining, match you with the right next step, and send the Volusia Voices newsletter. Our emails and newsletter may include sponsored or promotional content from coalition members and partners. Every email includes a way to unsubscribe.
How we share your information
We use trusted service providers to run the mission, including an email service provider and a newsletter platform, which process your information only to provide their service to us. Because Rainbow Bridge of Hope is part of the Volusia Business Network and the broader Ghost Factory ecosystem, we may share information within that ecosystem to serve the mission. We do not hand your personal details to unrelated outside companies for their own marketing; any sponsored content reaches you through us. We may disclose information when required by law, or in connection with a transfer of the mission or its assets. You can opt out or ask us to delete your information at any time.
Sensitive information
This is a suicide-prevention and grief-related mission, and you may choose to share personal or emotional details. Please share only what you are comfortable sharing. We treat anything you tell us with care and do not publish personal stories publicly without your clear permission.
Your choices and rights
You can unsubscribe from emails any time using the link in any message. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by emailing the address below. We will honor reasonable requests.
Children
This site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will remove it.
Cookies and analytics
We may use basic analytics to understand how the site is used so we can improve it. Any analytics are configured to be light-touch, and the site works whether or not they load.
Data security
We take reasonable steps to protect your information, but no method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Changes and contact
We may update this policy as the mission grows. Questions, or requests about your data, can go to Amber@VolusiaVoices.com. See also our Disclaimer & Terms of Use.
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